Document Processing Department Manager

The Document Processing Department Manager is responsible for overseeing all aspects of the department including Personnel Hiring, Quality Assurance of Product, Workflow, Maintaining the tracking of and accountability of staff regarding production standards and department expectations.

Requirements

• Ensure timely and accurate communication of information, in written and electronic forms, that are directed to internal company contacts, clients and providers
• Responsible for directing a designated group of employees in their day-to-day operations
• Responsible for monitoring quality control of results per employee as well as the entire unit overall
• Responsible for ensuring Metrics are in compliance daily
• Responsible for tracking and reporting of department metrics to Director of Operations on a monthly basis or as required
• Handles scheduling and monitoring of staff’s attendance
• Ensures timely distribution of claims to designated staff to meet Client SLA’s
• Responsible for human resources matters directly related to department supervised.
• Reports any issues to Operations Manager when necessary
• Responsible for ensuring evaluations are completely on time
• Requires regular and consistent attendance in house
• Comply with all safety rules and regulations during work hours in conjunction with the Injury and Illness Prevention Program (IIPP)
• Maintain HIPAA compliance policies
• May be required to travel overnight and attend meetings
• May perform daily, weekly, monthly reviews of various reports, invoices, logs and expenses

Benefits

• Medical (HDHP) w/Pharmacy
• Dental
• Vision
• Long Term Disability
• Health Savings Account
• Flexible Spending Account Options
• Life Insurance
• Accident Insurance
• Critical Illness Insurance
• Pre-paid Legal Insurance
• Parking and Transit FSA accounts
• 401K
• ROTH 401K
• Paid time off