The Senior CERIS Operations Manager is responsible for overseeing all aspects of the department, including personnel hiring, quality assurance, and workflow management. This is a hybrid role reporting to Fort Worth, TX.
Requirements
- Ensure timely and accurate communication of information
- Direct a designated group of employees in their day-to-day operations
- Monitor quality control of results per employee and the entire unit overall
- Track and report department metrics to Director of Operations
- Handle scheduling and monitoring of staff's attendance
- Ensure timely distribution of claims to designated staff to meet Client SLA's
- Responsible for human resources matters directly related to department supervised
- Maintain HIPAA compliance policies
Benefits
- Medical (HDHP) w/Pharmacy
- Dental
- Vision
- Long Term Disability
- Health Savings Account
- Flexible Spending Account Options
- Life Insurance
- Accident Insurance
- Critical Illness Insurance
- Pre-paid Legal Insurance
- Parking and Transit FSA accounts
- 401K
- ROTH 401K
- Paid Time Off