The CERIS Operations Supervisor is responsible for managing daily production for the department, which may include one or more of the following functions: human resources, customer service, and promoting positive influence over the Analysts. This position involves overseeing daily operations, managing employee schedules, and ensuring HIPAA compliance.
Requirements
- Approve Electronic time cards for employees
- Assist Manager in establishing employee schedules
- Oversee Quality Control and tracking or error rates
- Maintaining HIPAA compliance in all aspects of communications
- Requires regular and consistent attendance
- Oversee production while developing, tracking, and enforcing Quota
- Track all protocol changes made by clients and communicating those changes with the team
- Perform timely and accurate employee evaluations
- Assist manager in the hiring process, help conduct interviews
- Good computer and analytical skills
- Proficient in Microsoft Office suite, mainly Outlook, Excel, Word
- Good organizational skills and ability to multitask
- Detail Oriented
- The ability to work independently, as well as, with a team
- The ability to work in a fast paced/production based environment
- Effective communication with others
Benefits
- Medical (HDHP) w/Pharmacy
- Dental
- Vision
- Long Term Disability
- Health Savings Account
- Flexible Spending Account Options
- Life Insurance
- Accident Insurance
- Critical Illness Insurance
- Pre-paid Legal Insurance
- Parking and Transit FSA accounts
- 401K
- ROTH 401K
- Paid Time Off