CERIS Ops Supervisor

The CERIS Operations Supervisor is responsible for managing daily production for the department, which may include one or more of the following functions: human resources, customer service, and promoting positive influence over the Analysts. This position involves overseeing daily operations, managing employee schedules, and ensuring HIPAA compliance.

Requirements

• Approve Electronic time cards for employees
• Assist Manager in establishing employee schedules
• Oversee Quality Control and tracking or error rates
• Maintaining HIPAA compliance in all aspects of communications
• Requires regular and consistent attendance
• Oversee production while developing, tracking, and enforcing Quota
• Track all protocol changes made by clients and communicating those changes with the team
• Perform timely and accurate employee evaluations
• Assist manager in the hiring process, help conduct interviews
• Good computer and analytical skills
• Proficient in Microsoft Office suite, mainly Outlook, Excel, Word
• Good organizational skills and ability to multitask
• Detail Oriented
• The ability to work independently, as well as, with a team
• The ability to work in a fast paced/production based environment
• Effective communication with others

Benefits

• Medical (HDHP) w/Pharmacy
• Dental
• Vision
• Long Term Disability
• Health Savings Account
• Flexible Spending Account Options
• Life Insurance
• Accident Insurance
• Critical Illness Insurance
• Pre-paid Legal Insurance
• Parking and Transit FSA accounts
• 401K
• ROTH 401K
• Paid Time Off