Customer Support Officer
Cermati.comSpecial capital Region of Jakarta, Indonesia
Posted January 28, 2026
Full Time
About the Company
Cermati.com is a fintech startup based in Jakarta founded by ex-Silicon Valley engineers. The company aims to make financial information accessible and useful through technology, enabling individuals to take control of their finances and save money. Cermati offers products that help users make informed financial decisions, focusing on transforming the Indonesian financial landscape with innovative solutions.
Job Description
Serve customers by telephone, face to face and email, and maintain customer confidentiality. Provide solutions to customer complaints and establish good communication with customers.
Requirements
- Male/Female
- Age maximum 30 years
- Min. D3
- Have minimum 1 year experience as Customer Support / Call Center / Contact Center
- Have a good communication skill & interpersonal skill
