Verification Specialist II, Criminal Operations

Verification Specialist II, Criminal Operations supports day-to-day processing of criminal background screening tasks at Americhek, working under operations team guidance.

Requirements

• Social Security Traces: Process social security traces promptly and assign to vendors as directed.
• Criminal Verifications: Input required counties, districts, and jurisdictions from social security traces or client requests into the system.
• Turnaround Monitoring: Complete assigned verifications with attention to detail and within expected timeframes.
• Vendor Follow-Up: Assist with following up on vendor delays, particularly for searches pending beyond 72 hours.
• Issue Escalation: Report any inconsistencies, incomplete results, or discrepancies to the operations team or supervisor for review and resolution.
• Cross-Functional Support: Provide occasional support with incoming phone calls or other verification areas during peak volume or team coverage needs.

Benefits

• Generous Paid Time Off (PTO)
• Medical Coverage
• 401(k) Retirement Plan
• Dental Coverage
• Vision Coverage
• Telemedicine / Virtual Visits
• Basic Life and AD&D Insurance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Employee Assistance Program (EAP)
• UnitedHealthcare Wellness Resources and Rewards