Customer Operations Associate

Customer Operations Associate at Cerve. Customer support, proactive outreach, data processing, data quality, operational delivery, and process improvement. Competitive salary, discretionary bonus, flexible vacation, flexible hours, stock option, pension, hybrid workspace, best tech and equipment, and relocation package.

Requirements

• Excellent communication skills, both written and verbal
• Working experience with data and spreadsheets
• Good judgement — you know when to solve it yourself and when to escalate
• A genuine interest in working at an early-stage startup and growing with it
• Experience in customer support, operations, or data administration
• Experience working with AI / LLMs
• Coding curiosity or experience
• Background in food & beverage or supply chain

Benefits

• Discretionary Bonus
• Flexible Vacation
• Flexible hours
• Stock Option
• Pension
• Hybrid Workspace
• Best Tech and Equipment
• Relocation