Sr. Researcher, UX

Chamberlain Group is a global leader in intelligent access and a Blackstone portfolio company. We are seeking a Sr. Researcher, UX to help define and drive the future of our products, both hardware and software. This role will involve conducting research, working with cross-functional teams, and performing methodologically appropriate research studies to discover user needs and inspire change.

Requirements

• Bachelor’s or MS in a human behavior related field such as HCI (Human Computer Interaction, Psychology, Anthropology, Human Factors or related field) or equivalent and demonstrated work experience
• Five or more years of UX research experience
• Experience with research design utilizing various methods including but not limited to usability studies, contextual inquiry, and surveys
• Experience with remote testing tools
• Ability to quickly and effectively share research results
• Ability to perform all research-related tasks including research, planning, evaluating, and iteration
• Ability to formulate specific, answerable, and practical questions
• Ability to collaborate effectively with stakeholders and act as a strategic partner in product decisions
• Excellent time-management skills
• Ability to be a critical thinker (ask questions, gather data, and analyze data)

Benefits

• Comprehensive benefits package
• 401k contribution