We are hiring a Senior Associate for the Changi Rewards Marketing team to drive customer acquisition and visits, increase customer engagement and spend, and develop best-in-class travel and retail loyalty programs.
Requirements
- Good degree with 2-3 years of experience in loyalty marketing, preferably in retail/hospitality/tourism/banking/aviation industry.
- Familiar with customer relationship management or customer lifecycle management, from acquisition, engagement, conversion to retention.
- Experience in digital marketing and hyper-personalisation across customer segments/journeys through different channels.
- Independent and dependable, with a self-driven individual who is a team player and agile to changes.
- Ability to manage multiple stakeholders, cross-collaborate and multi-task.
- Excellent communications with both creative and analytical mindset.