Senior Associate, Changi Rewards Marketing

We are hiring a Senior Associate for the Changi Rewards Marketing team to drive customer acquisition and visits, increase customer engagement and spend, and develop best-in-class travel and retail loyalty programs.

Requirements

• Good degree with 2-3 years of experience in loyalty marketing, preferably in retail/hospitality/tourism/banking/aviation industry.
• Familiar with customer relationship management or customer lifecycle management, from acquisition, engagement, conversion to retention.
• Experience in digital marketing and hyper-personalisation across customer segments/journeys through different channels.
• Independent and dependable, with a self-driven individual who is a team player and agile to changes.
• Ability to manage multiple stakeholders, cross-collaborate and multi-task.
• Excellent communications with both creative and analytical mindset.