We are looking for a professional, service-oriented Concierge/Floater to serve as the first point of contact for residents, visitors, and vendors while ensuring smooth daily building operations.
Requirements
- Minimum of 1 year of experience in a concierge, front desk, or residential property management role, preferably within a multifamily or mixed-use community environment.
- Strong customer service and communication skills, with the ability to professionally greet residents, visitors, and vendors, manage phone inquiries, and provide high-touch resident services while maintaining a courteous and polished demeanor.
- Administrative and organizational proficiency, including experience maintaining logs, shift reports, delivery records, key tracking systems, and accurate documentation with manual systems.
- Ability to respond calmly and effectively in emergency situations, including monitoring security systems, following property emergency procedures, and coordinating with maintenance teams or public safety departments when necessary.
- Operational awareness and attention to detail, including conducting routine inspections of common areas, supporting resident events, assisting with move-in coordination, and maintaining cleanliness, safety, and overall building standards.
Benefits
- Health benefits
- Paid time off
- Retirement plan
- Paid sick leave
- Holiday pay