Customer Support Specialist L2
CharterUPUnited States • Austin, Texas, United States • Atlanta, Georgia, United States • Miami, Florida, United States • Denver, Colorado, United States
Posted April 30, 2026
57700 - 57700 USD
Full Time
About the Company
CharterUP is a rapidly growing company transforming the $450+ billion group transportation and mobility market with an AI native platform.
Job Description
CharterUP is transforming the $450+ billion group transportation and mobility market with an AI native platform. We're seeking a proactive and detail-oriented Customer Support Specialist, Level 2 to join our growing Service Operations team.
Requirements
- 2-4 years of customer service or operations experience
- Strong written and verbal communication skills
- Demonstrated problem-solving skills and sound judgment
- Experience handling escalated customer situations
- Ability to multitask and prioritize competing tasks
Benefits
- Flexible Work Model
- Comprehensive Health & Wellness
- Time Off to Recharge
- Financial Peace of Mind
- Performance-Driven Culture
- Referral Rewards
- Planning for the Future
- Top-Tier Tech
