IT System Support Analyst
ChevronBengaluru, Karnataka, India
Posted April 2, 2026
Full Time
About the Company
Chevron values its people's ingenuity in tackling energy challenges, promoting open discussion and responsible social media interactions.
Job Description
The IT System Support Analyst role involves providing technical support and troubleshooting for internally developed software applications and vendor software products.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience)
- At least 5 years of proven experience as an IT System Support Analyst or similar role
- Skilled in supporting internally developed software
- Skilled in implementing and supporting vendor software packages including software installation, configuration, maintenance and deployment.
- Skilled in troubleshooting and resolving software issues.
- Skilled in database management and query languages (e.g., SQL)
- Experience implementing cybersecurity best practices in application support
- Skilled in testing methodologies and applying multiple levels of testing (Functional, Integration, and UAT)
- Experience working in a geographically distributed team following DevOps practices and agile methodologies like SAFe, Scrum, or Kanban
- Excellent business analysis, problem-solving, and analytical skills, and attention to detail
- Excellent communication and interpersonal skills, as well as being customer service-oriented
