We are looking for a Utility Teller who is passionate, driven, collaborative, and solutions-minded individual to join our team.
Requirements
- Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form and issuing receipts.
- Cashes checks, savings withdrawals and makes cash advances;
- Assists with night depository duties, logging bags, processing deposits, making change orders, issuing receipts and returning bags to customers.
- May assist in opening and closing the vault daily; assists in balancing vault currency and coin.
- Assists in opening of new accounts by assigning account numbers; completes forms requiring customer signature(s); checks Chexsystem history; accepts initial deposits; prepares all documents and items pertaining to checking accounts, savings accounts and certificates of deposit for processing.
- Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority.
- Issues official checks, money orders, traveler’s checks and savings bond applications.
- Cross-sells the Bank’s other products and services, referring customers to appropriate staff as indicated.
- Assists with safe deposit duties by opening accounts, controlling access, assisting customers and processing affiliated reports.
- Receives and processes stop payment and hold orders.
- Accepts loan, and installment payments.
- Balances cash drawer daily and verifies cash being returned to the vault.
- Provides effective customer service and assists in resolving problems within given authority.
- Records, files, scans, updates information and sorts mail or reports as required.
- Assists in answering telephones and directs callers to proper Bank personnel.
- May gather data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks, etc.).
Benefits
- Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance