We're looking for a CRM Build Lead to build and run Chip's in-house CRM studio, responsible for flawless campaign execution, world-class QA, and technical optimisation of growth-related communications in Braze.
Requirements
- Demonstrable experience in CRM production, operations, or technical marketing
- Deep, hands-on knowledge of Braze, including Canvas, Liquid, segmentation, catalogues, and data structures
- Strong understanding of CRM QA, deliverability principles, and multi-channel communication build processes
- Confident working with data (SQL, Liquid, JSON, event structures) and partnering with technical teams
- Proven ability to manage, mentor, or lead a small team, with strong organisational and prioritisation skills
Benefits
- Discretionary Performance-Related Bi-Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary
- Workplace pension scheme
- Private medical insurance
- Employee Assistance Programme
- Cycle to work scheme
- Season ticket loan
- Free ChipX subscription for UK-based employees
- Flexible working arrangements
- 28 days holiday plus bank holidays, plus the days between Christmas and New Year
- Annual training budget for courses, workshops, or conferences
- £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing
- Company laptop