Customer Service Manager - State Farm Agent Team Member
Chris Burt State Farm AgencyGilbert, Arizona, United States
Posted March 26, 2025
Full Time
About the Company
Chris Burt State Farm Agency is a full‑service insurance and financial solutions provider that partners with State Farm to offer auto, home, life, health, business, Medicare supplement and retirement products, as well as banking and loan services. The agency specializes in developing independent agency owners through a structured management‑training program that equips participants with product knowledge, sales techniques, and team‑building skills. Its distinctive value lies in a proven growth model that enables entrepreneurs to earn up to $500,000 while enjoying flexible ownership, a supportive culture, and ongoing coaching. By combining comprehensive coverage options with a focus on personal and financial empowerment, Chris Burt State Farm Agency attracts driven professionals seeking high‑potential careers in the insurance industry.
Job Description
Join our team as a Customer Experience Specialist and create unforgettable customer experiences that drive our agency's growth. You'll have the opportunity to unlock your earning potential with exciting commission opportunities, generous bonuses, and profit sharing. We value empathy and a customer-first mindset, and we offer incredible opportunities for growth and advancement.
Requirements
- Delivering outstanding customer service and managing daily operations.
- Engaging with customers through calls, texts, and emails.
- Conducting needs-based conversations to uncover additional ways to assist customers.
- Overseeing underwriting activities for clients.
- Assisting with customer claims and handling escalated complaints.
Benefits
- Commission
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Profit sharing
- Training & development
- 401(k)
- Company parties
- Health insurance
