Customer Service Advocate

Customer Service Advocate role in Lake Nona, FL for a target start date of May 11, 2026. Provides excellent service to Medi-Share program members and medical service providers.

Requirements

• High school diploma or GED
• Two years of customer service experience in a relevant industry (insurance, financial services, healthcare)
• Two years high volume contact center experience preferred
• Experience in healthcare, insurance or medical billing preferred

Benefits

• 100% paid Medical
• Generous employer Health Savings Account (HSA) contributions
• Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance
• 6 weeks of paid parental leave
• Dental - two plans to choose from
• Vision
• Short-term Disability
• Accident, Critical Illness, Hospital Indemnity
• 401(k) – up to 4% match on ROTH or Traditional contributions
• Generous paid-time off and 11 paid holidays
• Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo
• Employee Assistance Program including no cost, in-person mental health visits and employee discounts
• Monetary Anniversary Awards Program
• Monetary Birthday Awards