Sachbearbeiter (m/w/d) - Administration und Kundenservice
CHRONEXTCologne, North Rhine-Westphalia, Germany
Posted August 7, 2025
Full Time
About the Company
CHRONEXT is a dynamic, international e-commerce platform redefining the luxury watch market through authenticity and innovation.
Job Description
CHRONEXT is a leading e-commerce platform for luxury watches, redefining how they are bought and sold with CPO, vintage, and new watches. They are seeking a full-time Administrative Assistant (m/f/d) in Cologne to provide organizational and administrative support, handle customer inquiries, and ensure data quality within the service center. The ideal candidate will be a reliable and flexible team player with strong communication and problem-solving skills.
Requirements
- Completed commercial vocational training or a comparable degree.
- Initial professional experience in administrative work or customer service.
- Familiarity with MS Office products (especially Excel).
- Experience with an ERP system and web-based CRM tools like Freshworks is desirable.
- Hands-on mentality, engaged, flexible, conscientious, reliable, and structured way of working.
- Enjoy customer contact and act solution-oriented.
- Fluent German and good English.
Benefits
- Flexible working hours
- Exciting remuneration model (fixed and variable share)
- 28 days of vacation
- DeutschlandTicket monthly fees covered
- Annual voucher budget for Edenred
- Company-wide events (Christmas party, Get-Together, team lunches)
- Modern office with amenities
