Service Consultant

Combined Insurance is seeking a Service Consultant to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. The Service Consultant will act as the primary service representative for the markets associated with their assigned Sales Agent Directors, post implementation. This role will be responsible for timely and successful resolution of client needs and improving the overall client experience.

Requirements

• Strong relationship management, communication, critical thinking, project management, and problem resolution skills
• Excellent verbal and written communication, interpersonal and customer service skills
• Proficient computer skills and ability to quickly learn multiple systems
• Ability to structure and manage work across multiple functions
• Ability to influence and build consultative, trust-based relationships
• Ability to identify issues, remediation tactics and escalation paths
• Personal initiative and accountability
• Sound judgment and ability to problem solve
• Sound organizational and time management skills
• Ability to prioritize and manage multiple priorities

Benefits

• Health insurance
• Dental insurance
• Tuition reimbursement
• Company-match 401(k) plan
• Disability insurance
• Life insurance
• Employee referral bonuses