Senior Technical Support Analyst

As a Technical Support Analyst for Wealth Systems, you will be responsible for providing technical assistance and support to internal teams and end-users, troubleshooting issues, and ensuring the smooth operation of wealth management software. This role requires strong technical expertise and excellent problem-solving skills.

Requirements

• Provide technical support for Wealth management systems
• Diagnose and troubleshoot system issues
• Monitor system performance and implement preventive measures
• Collaborate with development, infrastructure, and product teams
• Manage and prioritize support tickets
• Assist with system upgrades and patches

Benefits

• Health insurance coverage
• Wellness programs
• Life and disability insurance
• Retirement savings plans
• Paid leave programs
• Education-related programs
• Paid holidays and vacation time