Analyst, Help Desk Support
CIBCToronto, Ontario, Canada
Posted April 9, 2026
Full Time
About the Company
CIBC delivers reliable financial services focused on customer success and innovative banking solutions.
Job Description
CIBC is seeking a Help Desk Support Analyst to provide first level support for technology products and applications, troubleshoot and handle escalations, and contribute to CIBC's digital transformation.
Requirements
- 2+ years of experience in first and second level Help Desk support
- Experience with Microsoft application software (Word, Excel, Outlook, etc.)
- Ability to multi-task and make sound judgments in a fast-paced, high stress environment
Benefits
- Competitive compensation
- Banking benefit
- Wellbeing support
- Employee and family assistance programs
- MomentMakers, our social, points-based recognition program
