Analyst, Help Desk Support

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. The Technology Support Analyst works cooperatively with others to achieve synergies and accomplish common goals, documenting technology infrastructure service delivery requests and taking correction actions that meet defined service level objectives.

Requirements

• Subject Matter Expertise
• Troubleshooting and Escalation Management
• Attention to Details

Benefits

• Competitive salary
• Incentive pay
• Banking benefits
• Benefits program
• Defined benefit pension plan
• Employee share purchase plan
• Vacation offering
• Wellbeing support
• MomentMakers, our social, points-based recognition program