As a Operations Manager at Circles, you will take ownership of a dynamic portfolio of workplace hospitality, concierge, and employee experience programs, serving as a strategic operational leader across multiple client accounts.
Requirements
- 5+ years of operations, hospitality, workplace experience, concierge, or customer service leadership experience
- Experience managing multi-site or multi-client operations preferred
- Strong people leadership and coaching skills
- Exceptional organizational and communication abilities
- Ability to manage competing priorities in a fast-paced environment
- Experience with hospitality, concierge, workplace services, healthcare, or employee experience environments strongly preferred
- Comfortable navigating ambiguity and evolving operational needs
- Proficiency with Microsoft Office, Teams, Excel, and operational platforms
- Experience with Salesforce or similar CRM systems preferred
Benefits
- Medical, dental, vision insurance starting the first day of the month after hire
- 401k with match
- Life insurance paid for by Circles
- Unlimited PTO
- Paid holidays
- Access to discount programs
- 4 Week sabbatical every 5 years