Operations Manager

As a Operations Manager at Circles, you will take ownership of a dynamic portfolio of workplace hospitality, concierge, and employee experience programs, serving as a strategic operational leader across multiple client accounts.

Requirements

• 5+ years of operations, hospitality, workplace experience, concierge, or customer service leadership experience
• Experience managing multi-site or multi-client operations preferred
• Strong people leadership and coaching skills
• Exceptional organizational and communication abilities
• Ability to manage competing priorities in a fast-paced environment
• Experience with hospitality, concierge, workplace services, healthcare, or employee experience environments strongly preferred
• Comfortable navigating ambiguity and evolving operational needs
• Proficiency with Microsoft Office, Teams, Excel, and operational platforms
• Experience with Salesforce or similar CRM systems preferred

Benefits

• Medical, dental, vision insurance starting the first day of the month after hire
• 401k with match
• Life insurance paid for by Circles
• Unlimited PTO
• Paid holidays
• Access to discount programs
• 4 Week sabbatical every 5 years