CitiConnect Support Specialist
CitiMumbai, Maharashtra, India
Posted March 27, 2026
Full Time
About the Company
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have over 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities. For information on Citi’s commitment to privacy, visit on.citi/privacy.
Job Description
The CitiConnect Support Specialist is responsible for providing technical support and client service to external customers, addressing issues with CitiConnect services and providing ongoing support.
Requirements
- Provide technical support for CitiConnect services
- Investigate and resolve client issues
- Root cause analysis and teamwork
- Comply with corporate policies and practices
- Client communication and feedback
