Client Management Group Manager

Shape your career with Citi in Dublin by joining Citi, where you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. As a Client Management Group Manager, you will lead the strategic direction of CitiService teams across North America and manage senior client relationships within the region.

Requirements

• Broad experience in industry, including leadership roles within Investor Services or similarly client-focused environments.
• Extensive experience managing major institutional client relationships with strong awareness of regional service expectations.
• Proven ability to lead large, matrixed teams, demonstrating ownership, sound judgment, and the capability to motivate both direct reports and cross-functional partners.
• Strong track record in driving transformational change using data-driven insights, collaboration, and execution of complex, large-scale initiatives.
• Exceptional communication, presentation, and facilitation skills, with experience leading senior client engagements and high-level internal forums such as Steering Committees.
• Advanced analytical skills, able to synthesize diverse information, identify themes, and create structured solutions for complex issues.
• Effective leadership and partnership-building capabilities, with demonstrated success fostering strong relationships across global and regional teams.
• High adaptability in evolving or emerging business areas, supported by deep financial-services knowledge, regulatory understanding, and a Bachelor's degree (Master's preferred).

Benefits

• Competitive base salary (which is annually reviewed)
• Benefits that support you (and your family) to be well, live well and save well
• Business casual workplace with a hybrid working model (up to 2 days working at home per week)