Customer Service Analyst
CitiDhaka, Dhaka Division, Bangladesh
Posted March 27, 2026
Full Time
About the Company
Citi is an equal opportunity employer
Job Description
The Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.
Requirements
- Serve as single point of contact for internal partners and external clients
- Conduct necessary analyses to address client needs
- Communicate resolutions to clients
- Appropriately assess risk when business decisions are made
Benefits
- Citi is an equal opportunity employer