Citizen is the leading public safety app in the U.S., offering real-time 911 alerts with live stories and user-generated content to empower communities. Its flagship products, Citizen Premium and Citizen Plus, provide advanced features like 24/7 digital guardianship, police/fire radio access, and personalized alerts, making it a distinctive player in consumer safety technology.
Open Positions
Senior Manager of Mission Control
Proven leader with 8-10+ years of experience, strong communicator, and ability to make decisions in a fast-paced environment
Customer Experience Specialist
Customer success, account management, or enterprise support experience, with a track record of building relationships and driving outcomes. Strong prioritization and time management skills. Strong judgment in triaging customer issues
Head of Real-Time Safety Operations
10+ years of experience leading large-scale operational organizations, strong understanding of public safety communications, and exceptional judgment in communicating sensitive incidents
Accounting Manager
6+ years of progressive accounting experience, Bachelor’s degree in Accounting, Finance, or related field, CPA required
Senior Product Design Engineer, Notifications & Real-Time Safety
5+ years of experience in product design and front-end engineering, strong portfolio of shipped work on consumer products, and experience using AI tools to accelerate design and/or engineering workflows