This is a fully seasoned managerial level charged with responsibility for significant specialized functions within a department. The position manages an assigned group of employees or department, typically with intermediate supervisors, or a smaller group of specialized professional employees. The Senior IT Manager Web Applications assists in the work towards the City of Atlanta digital transformation in the areas of IT application systems, specifically in the areas of web portals, digital systems, web applications, mobile applications and CMS Systems.
Requirements
- Provides management direction to assigned group or department.
- Handles special IT projects as assigned.
- Coordinates and facilitates activities and commitments with other departments and/or functions.
- Develops and tracks project schedules.
- Prepares and monitors departmental budget.
- Selects, trains, coaches, recommends salary increases, administers corrective action, and reviews performance of department employees.
- May make purchasing or resource allocation decisions within organization guidelines.
- Applies organizational policies.
- May interpret organizational policies and recommend exceptions.
- Establishes work methods, timetables, performance standards, etc.
- Has managerial authority over a group of professional employees and/or a group of professional, technical, or administrative employees engaged in a broad functional area.
- Areas of responsibility are typically unique within the department.
- Lead, develop, and track projects/project schedules.
- Assist in determining departmental budgets for IT technology equipment.
- Select, train, coach, recommend salary increases, administer corrective action, and review performance of department employees.
- Manage and give direction to employees, including making purchasing or resource allocation decisions within organization guidelines.
- Develop and enforce IT policies, procedures, and standards to maintain consistency and security across city systems.
- Collaborate with other city departments and stakeholders to understand their IT needs and provide solutions.
- Lead and coordinate IT projects, including ticketing system improvements, software deployments, and infrastructure improvements.
- Manage the hiring, promotion, and termination of employees, and manage relationships with IT vendors and service providers.
- Lead and mentor a team of IT staff, assign tasks and responsibilities, and ensure timely and efficient IT support to all employees and stakeholders.
- Establish and track key performance metrics for all IT personnel, provide leadership for operational issues and incident management, and analyze data to make recommendations for improvements.
- Manage backup and disaster recovery strategies, regularly test and update disaster recovery plans, and implement and maintain robust security measures to safeguard data and server infrastructure.
- Uphold IT standards throughout the enterprise, efficiently navigate and streamline processes, and implement security and technical awareness.
- Responsible for on time end-to-end delivery with high quality, security and reliability.
- High level proficiency in the Agile methodologies like Scrum, XP, Kanban etc.
- Manage and ensure internal customer expectations are met from a work delivery standpoint.
- Works to support and develop positive relationships between teams.
- Provide technical guidance to customer requirements and professional practice team members on technical issues
- May perform other duties as assigned.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Health Insurance
- Life Insurance
- Disability Insurance
- Vacation Time
