The Workday Enterprise Application Administrator will serve as a key resource for managing and optimizing the City’s Workday platform, which supports Human Capital Management (HCM), Payroll, Procurement, and Financial Management functions.
Requirements
- Configure and maintain Workday modules to support citywide processes such as employee onboarding, benefits administration, and procure to pay processes.
- Collaborate with HR, Finance, and IT teams to streamline workflows and improve data accuracy across departments.
- Develop custom reports and dashboards to provide actionable insights for leadership
- Manage system upgrades, testing, and troubleshooting to ensure minimal disruption to city services.
- Responsible for maintaining Workday Enterprise Interface Builder (EIB) templates and managing integrations with third-party systems to ensure accurate data flow and system interoperability
- Ensure compliance with state and local regulations, data security standards, and internal policies.
- Provide training and guidance to end-users, promoting adoption and effective use of Workday tools.
- Demonstrate an understanding and reflection of the City’s mission, vision, and values and a commitment to achieve organizational goals aligned with the City’s strategic plan
- Champions a high performance work culture that encourages and embraces new ideas, develops individuals and welcomes and encourages diverse perspectives
- Articulates strategic and innovative thinking and provides clarity to deliver superior services
- Approaches the job with enthusiasm and curiosity to promote a solutions-oriented work culture
- Effectively manages assignments and priorities to ensure the fulfillment of projects, tasks, and responsibilities
- Follows suggested procedures to assure the highest standards of risk management, employee safety and risk avoidance
- Function as a Subject Matter Expert (SME) for the application(s) within a particular knowledge domain, requiring both technical knowledge and the ability to quickly gain expertise in a specialized subject
- Evaluate, analyze, design, implement, and document department business work flow processes in order for optimization and automation
- Plan, configure, and implement the software application(s) within the department
- Administer user access, groups, and permissions to the application(s)
- Manage data, business rules, configuration, and documentation related to the software application(s)
- Create and document Standard Operating Procedures (SOPs) related to the application(s)
- Communicate information about the application(s) to staff and escalate issues to IT support and management as needed
- Ensure the software application's availability, confidentiality, and integrity to end users
- Generate reports using SQL or other applicable methods to meet the reporting needs of users and management
- Provide technical training and support to system users
- Perform research, development, and beta testing for upgrades
- Serve as a liaison between internal application users and vendors for problems, upgrade, and support
- Coordinate the migration of existing processes and data to the application in consultation with other members of the IT Department and vendors
- Coordinate the integration of the application with other City systems in consultation with other members of the IT Department and associated vendors
- Participate in the strategic development of department goals, objectives, and budget requests by keeping management advised on the operational status and performance of the application, as well as planned upgrades
- Supports honest and transparent decision-making
- Collaborates with all team members in a way that builds upon ideas and takes personal accountability and ownership of projects, roles, and assignments
- Openly exhibits a positive attitude, in words and action, and encourages others to do the same
- Performs related work as required.
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Retirement Plan
- Paid Time Off
- Holidays
