PAYROLL BENEFITS PENSION SERVICE REP 3

The Payroll Benefits Pension Service Rep 3 will perform clerical and administrative functions related to employee file documents and migration of digital employee files to support the payroll, benefits and pension transformation initiatives.

Requirements

• Experience in providing clerical and administrative support in a pension, payroll or benefit processing, employee service centre or business services/operations environment.
• Experience using Microsoft Office Suite (i.e. Word, PowerPoint, Excel) and reporting software.
• Experience in accurately inputting high volumes of data and establishing and maintaining efficient manual and electronic filing systems.
• Experience in dealing with confidential information.
• Excellent organizational and time management skills, including attention to detail, and the ability to set and deal with conflicting priorities and meet deadlines.
• Excellent customer service and interpersonal skills with the ability to communicate effectively with all levels of staff, elected officials, the public and external contacts in person, by telephone and in writing.
• Ability to work collaboratively as part of a team and establish good working relationships with staff at all levels in the organization as well as external clients.
• Ability to exercise independent judgment and discretion in dealing with confidential operational matters and management staff.
• Strong analytical and problem-solving skills in combination with the ability to perform duties with minimal supervision.
• Basic understanding of technology assets in a standard office environment.
• Ability to work overtime, evenings and weekends, as required.