Client Manager

At City Wide Facility Solutions, we're looking for a Client Manager to lead the execution of client engagement, retention, and referral initiatives, resulting in loyal advocates who become life-long partners.

Requirements

• Proven success (3+ years) in client retention or service roles, with a passion for delivering exceptional customer experiences.
• Strong relationship builder with excellent communication skills, both verbal and written.
• Proactive, detail-oriented, and highly organized; skilled at managing multiple priorities and solving problems independently.
• Confident, adaptable, and forward-thinking; comfortable tackling new challenges and voicing ideas for improvement.
• Technologically savvy, proficient in Microsoft Office and CRM systems.
• Holds a high school diploma (bachelor's degree preferred); previous service industry experience valued.
• Reliable transportation with the ability to travel daily to client locations.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance