Member Service Advisor, Greensboro (Branch Advisor)
Civic Credit UnionGreensboro, North Carolina, United States
Posted May 22, 2026
Full Time
About the Company
Civic Credit Union is a member‑owned financial cooperative that provides consumer lending, collections, and debt recovery services to its members. The organization focuses on responsible lending and efficient recovery of post‑charge‑off accounts through collections, skip tracing, and legal action. It emphasizes integrity, growth, and community prosperity.
Job Description
Member Service Advisor role involves providing superior member experience, processing member transactions, and discovering member centric account solutions. The Advisor will embody Civic’s values, policies, and vision while fostering an inclusive environment for branch staff and members.
Requirements
- Minimum 1 – 3 years of customer service experience
- High school diploma or equivalent
- Notary Public in North Carolina, or ability to achieve in the first 6 months of employment
- PC proficient, including Microsoft Office and the Internet
- Ability to function in a Consumer business office environment and utilize standard office equipment
- Ability to lift a minimum of 25 lbs.
