Customer Service Representative (CSR) #30 Victoria, TX

Every Customer Sales Representative reports to the Store Manager and is responsible for providing Speedy Stop customers with the best buying experience possible.

Requirements

• Greet customers with a friendly smile and provide them with prompt courteous service
• Develop and maintain customer relationships by recognizing your regular customers as well as new comers, learning their names, and remembering their favorite items
• Be knowledgeable at all times about merchandise, sale items, and store promotions
• Complete specific tasks as assigned by the Store Manager
• Observe shift operating hours at all times and follow the work schedule as posted
• Protect company inventory and assets at all times by following asset control policies
• Refuse to sell alcoholic beverages to customers during restricted hours or to those who are intoxicated or under age
• Perform inventory counts as assigned by Manager
• Maintain store cleanliness standards inside and outside the store
• Adhere to all company policies outlined in the policy manual
• Follow proper safety techniques and guidelines
• Advise Store Manager of any personnel situations or policy violations having an adverse effect on store operating performance
• Report all accidents, maintenance issues, and customer incidents to Store Manager immediately and complete proper paperwork