Customer Service Representative (CSR) #88 Conroe, TX

Every Customer Sales Representative reports to the Store Manager and is responsible for providing Speedy Stop customers with the best buying experience possible. Customer Sales Representatives accept responsibility, especially when management is absent from the store.

Requirements

• Provide Customer Service
• Develop and maintain customer relationships
• Be knowledgeable at all times about merchandise, sale items, and store promotions
• Work to achieve maximum productivity daily
• Assist other employees with questions and proper procedure as necessary
• Train new Customer Service Representatives on store procedures as needed
• Balance shift-related tasks with other employees as necessary
• Continually work to enhance knowledge of store operations
• Complete specific tasks as assigned by the Store Manager
• Protect company inventory and assets at all times by following asset control policies
• Perform loss prevention activities by observing suspicious conduct by customers, vendors, or other associates and act upon it according to company policy
• Price, stock, and rotate products, as well as check code dates
• Refuse to sell alcoholic beverages to customers during restricted hours or to those who are intoxicated or under age
• Refuse to sell cigarettes to customers who are under age
• Perform inventory counts as assigned by Manager
• Follow company procedures when working with vendors including checking in orders and verifying quantities
• Complete the daily paperwork as assigned by Manager
• Maintain store cleanliness standards inside and outside the store

Benefits

• No mention