Deployment Manager (Professional Services)

Clay is seeking a Deployment Manager to join their Services team. The successful candidate will own strategic implementations end-to-end, from discovery and solution design through build, launch, and handoff. This is a founding role that requires strong project management and stakeholder management skills.

Requirements

• Run structured discovery with a range of personas (ICs to VP/C-level) across RevOps, Marketing Ops, Sales, and CS, translating business goals into clear scopes, requirements, and success metrics
• Design end-to-end Clay workflows and architectures that plug into existing GTM stacks (CRM, MAP, data tools)
• Build complex workflows in Clay (lists, enrichment, automations, AI prompts, audiences, and reporting) and document them so customers and internal teams can maintain them after handoff
• Own implementations from kickoff through go-live: project plans, timelines, communication cadences, and risk management
• Align cross-functional enterprise stakeholders, keep projects unblocked, and juggle multiple engagements simultaneously without dropping the details
• Lead high-quality working sessions and trainings that make Clay feel approachable and powerful; handle objections and keep engagements focused on outcomes
• Identify follow-on opportunities where deeper Clay usage would unlock value; partner with CX and EGS where relevant
• Contribute to playbooks, templates, and best practices as we build out the Services org and help shape the bar for future hires
• Adapt quickly to an ever-expanding surface area — onboarding customers across new industries and use cases, drawing on light business process consulting skills to map existing workflows, identify inefficiencies, and recommend how Clay can drive meaningful operational improvements

Benefits

• Generous Paid Time Off
• 401k Matching
• Tuition Reimbursement
• Relocation Assistance
• Visa Sponsorship