The Director of Operations, Vapor Control is responsible for overseeing all operational aspects of the assigned business unit(s) to ensure optimum efficiency and fiscal responsibility in accordance with customer agreement and in accordance with Company policies, practices, and procedures.
Requirements
- Ensuring that Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and acting in a safe manner at all times.
- Coordinates and manages group activities and interactions with other divisions.
- Coordinates scheduling of personnel and project assignments.
- Conducts and supervise staff meetings.
- Approves all accounts payable / accounts receivable for payment.
- Reviews monthly P&L statements and all applicable discrepancies.
- Performs revenue forecasting.
- QA/QC’s all specialist work.
- Oversees customer service responsibilities for office.
- Enforces or modifies work procedures as needed to ensure a safe and efficient work environment.
- Directly supervises employees including interviewing, hiring, training, planning, assigning, directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems in accordance with company HR policies, practices, and procedures.
- Participates in developing, and reviews project proposal or plan, determining time frame, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project.
- Bids and/or assists in the bidding of industrial services projects.
- Assists in the planning and scheduling of projects.
- Reviews status reports and modifies schedules or plans as required.
- Prepares reports for management, clients, or others.
- Confers with personnel to provide technical advice and to resolve problems.
- Coordinates project activities with activities of government regulatory or other governmental agencies.
- Ensures customers receive cost effective services in accordance with contract provisions.
- Resolves billing issues to customer and company satisfaction and ensures safe execution of all services provided in accordance with Clean Harbors safety policies, procedures, and practices.
- Primary liaison between customer and Clean Harbors operations in resolving service issues.
- Cultivates quality relationships laterally and above primary contact to retain clients.
- Supports customers during the implementation of contracts and throughout the relationship; seeking customer feedback; taking responsibility for customer satisfaction and/or loyalty.
- Other tasks as assigned.
Benefits
- Competitive annual salary
- Opportunities for growth, development and internal promotion
- Health, Dental and Life Insurance
- 401K, tuition reimbursement, and paid time off
- Company paid certifications, licenses and training
