The Project Operations Manager will lead the onboarding and implementation of new customers, coordinating across functional areas to ensure a seamless client experience. Responsibilities include developing project plans, partnering with teams, and managing project documentation.
Requirements
- Lead the end to end onboarding and implementation of new customers
- Develop, manage, and execute comprehensive project plans
- Partner with Operations and Customer Service teams
- Delegate tasks and responsibilities effectively
- Produce and maintain all project related documentation and collateral
- Provide regular, structured status updates and progress reports
- Manage a concurrent portfolio of projects
Benefits
- Competitive wages
- Comprehensive health benefits coverage
- Group 401K with company matching component
- Opportunities for growth and development
- Generous paid time off
- Company paid training and tuition reimbursement
- Positive and safe work environments