Customer Success Manager (m/f/d)
ClearOPS, Inc.Germany
Posted September 8, 2025
Full Time
About the Company
ClearOPS is a GenAI company that helps B2B businesses streamline privacy, security, and AI risk programs during contract negotiation. By leveraging expertise in AI, sales, cybersecurity, and compliance, ClearOPS reduces friction and accelerates the procurement process, enabling customers to move through the final stages of deals more efficiently. With over 50% increased efficiency and a 20% reduction in customer acquisition costs, ClearOPS offers a distinctive solution for businesses looking to adopt GenAI in 2024.
Job Description
ClearOps is a fast-growing supply chain tech startup looking for a Customer Success Manager to drive proactive customer engagement, foster strong relationships, and develop tailored success strategies to ensure customers realize the full value of the ClearOps platform.
Requirements
- Experienced professional with a background in Customer Success or Account Management
- Proven ability to analyze customer data and translate insights into actionable engagement and growth strategies
- Excellent communication and stakeholder management skills, with the ability to build trusted relationships across diverse industries and organizational levels
Benefits
- Professional Growth: Flat hierarchies & experienced leaders create the perfect environment for you to grow with the company
- Development & Scale Up: Directly influence how we support and retain our clients as we expand globally
- Open Feedback & Appreciation: regular 1:1's with your team lead & quarterly feedback meetings
