TAC, Systems Support Engineer

Clever Devices is seeking a TAC Systems Support Engineer to join their team. The ideal candidate will have a bachelor's degree in Computer Science, Engineering, or equivalent and 10+ years of experience in technical support or engineering. The role will involve troubleshooting and resolving customer issues, creating and updating knowledge bases, and participating in team improvement projects.

Requirements

• Bachelor's degree in Computer Science, Engineering, or equivalent
• 10+ years of experience in technical support or engineering
• 5+ years of experience in a Call Center/Help Desk environment

Benefits

• health insurance coverage
• wellness and family support programs
• life and disability insurance
• retirement savings plans
• paid leave programs
• education-related programs
• paid holidays and time off