Strategic Scaled Customer Success Manager
CleverSan Francisco, California, United States • United States
Posted March 30, 2026
96000 - 112500 USD
Full Time
About the Company
Clever is a company on a mission to connect every student to a world of learning.
Job Description
We are looking for a talented Customer Success Manager who is looking to make an impact on our school district customers and join our growing team.
Requirements
- 2-4 years of customer success, account management, management consulting, IDM and MFA technical support, or comparable experience
- Experience managing K-12 school district accounts
- Strong communication skills
- Comfortable explaining complex products to both technical and non-technical audiences
- Ability to communicate easily with CIO’s/CTO’s
- Comfortable mediating conflict and handling objections
- Passion for solving technical problems to help others
- Collaborator, adept at partnering with other teams to deliver high-impact results
- Ability to proactively identify gaps in existing processes and design enhancements to improve efficiency and business performance
- Problem solving skills
- Capable of managing difficult and complex situations and implementing solutions to solve problems
- Ability to balance the needs of the customer and the business
- Strong organizational and operational skills to effectively manage 500+ accounts
Benefits
- Flexible Paid Time Off
- Paid Parental Leave
- Top-notch healthcare, vision, and dental coverage
- Best-in-class mental healthcare service
- Generous personal development yearly budget
- Comprehensive Learning & Development program
- Annual company and team events
