Senior Technical Support Analyst
Clifford ChanceLondon, England, United Kingdom
Posted February 26, 2026
Full Time
About the Company
Clifford Chance is one of the world’s leading law firms, helping clients achieve their goals by combining the highest global standards with local expertise.
Job Description
We are seeking a Senior Technical Support Analyst to provide technical support to lawyers, professional staff, and external clients. The role includes managing and resolving technical issues, delivering audiovisual support, and collaborating with other support teams. The successful candidate will have expertise in core technologies such as Windows OS, Outlook, Office 365, and cloud-based applications.
Requirements
- Exceptional interpersonal skills with a focus on exceptional client service
- Ability to work with users in a consultative manner
- Excellent customer service skills
- Pro-active and able to recognize other issues a user may have
- Eager to learn the latest technology and trends
- Comfortable advising without all the details
- Ability to work under pressure and prioritize competing demands
- Strategic thinker and problem-solver
- Comfortable working in a fast-paced and changing environment
- Ability to work alone and as part of a team
Benefits
- Financial wellbeing benefits
- Lifestyle benefits
- Family friendly benefits
