Bilingual Patient Access Representative
Clinical Health Network For TransformationUnited States
Posted January 12, 2022
36000 - 53000 USD
Full Time
About the Company
Clinical Health Network for Transformation (CHN) is a collaboration between Planned Parenthood affiliates across the United States, committed to bringing high-quality, affordable care to every member of our communities, and advancing the cause of health equity in our organization.
Job Description
The primary responsibility of Patient Access Representative I (PAR I) is to represent Clinical Health Network for Transformation (CHN) to consumers in a friendly, positive, and effective manner, fielding and resolving inquiries via phone and other contact methods, scheduling appointments, verifying patient insurance, and providing exceptional customer service. The Bilingual PAR I will need to evaluate all requirements to ensure that appropriate information has been obtained, and work collaboratively with other Patient Access Center team members to achieve quality and performance standards.
Requirements
- High school diploma or equivalent experience
- Secondary Language Proficiency (Spanish)
- Strong phone and verbal communication skills along with active listening
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities, and manage time effectively
- Ability to work a flexible work schedule
- English language proficiency
- Demonstrated dedication to Planned Parenthood’s mission, vision, and values
Benefits
- Health Care Coverage (Medical, Dental, & Vision)
- Flexible Spending Accounts and Health Savings Account
- Short-Term Disability and Basic Life & AD&D Insurance
- Employee Assistance Program
- Retirement Plan
- Paid Time Off Program
- Nine (9) paid Holidays
- Voluntary elections for Long Term Disability and Additional Life & AD&D Insurance
