Customer Support Specialist (Spanish Speaking)

We are currently seeking a Spanish Speaking Customer Support Specialist, EMEA to join our Customer Success Team in Dublin. This role involves providing an effortless customer experience and advocating for the value Clio provides.

Requirements

• Full professional proficiency in Spanish (written and verbal)
• Pride in being able to connect with a wide range of people and love working with customers of all skill levels and personality types
• Excitement about finding new and complex problems to solve
• Patience, compassion and understanding
• Curiosity to strive to continuously improve and learn
• Ability to thrive at multitasking and prioritizing in a fast-paced environment
• Tech-savviness and excitement to dive into learning new platforms
• Excellent writing skills, and the ability to write in a professional tone with little to no grammatical or spelling errors
• Strong verbal communication skills, able to express yourself in a clear, concise, and empathetic manner
• Self-driven attitude and willing to take initiative to grow your skills
• Fun, outgoing, and engaging personality - and love to work as a cohesive team

Benefits

• Competitive, equitable salary
• Top-tier health benefits and dental coverage
• Hybrid work environment
• Flexible time off policy
• Pension contribution
• Clioversary recognition program