Service Desk Engineer Executive
Cloud Counselage Pvt LtdMumbai, Maharashtra, India
Posted January 5, 2026
Full Time
About the Company
Cloud Counselage Pvt Ltd is a social‑enterprise focused on cloud computing and talent development. The company delivers cloud consulting, advisory, and SaaS/IaaS solutions while operating a global job board and education platform that connects students, fresh graduates, and early‑career professionals with industry opportunities. Leveraging a community of over 500 000 members and a Vision 2030 initiative that aims to grow a 100 million‑member professional network, Cloud Counselage bridges the gap between academia and industry through hands‑on training, internships, and industry‑aligned projects. Founded by leaders with experience in more than 120 countries, the firm combines technical expertise with a mission‑driven culture that has earned multiple awards and repeat recognition at Shak Tank India.
Job Description
We are seeking a Service Desk Engineer Executive to provide technical support, diagnose complex IT issues, and maintain the overall health of IT systems.
Requirements
- Strong understanding of operating systems (Windows, Linux, Mac), networking concepts, and hardware troubleshooting.
- Experience with ticketing systems and managing user accounts via Active Directory.
- Familiarity with common IT security practices and troubleshooting methodologies.
- Excellent problem-solving and customer service skills.
- Bachelor's degree in computer science, IT, or a related field, with 2-3 years of experience in IT support or service desk roles.
Benefits
- Competitive salary
- Benefits package