Sr. Customer Success Associate
Cloud Counselage Pvt LtdMumbai, Maharashtra, India
Posted January 5, 2026
Contract / Temporary
About the Company
Cloud Counselage Pvt Ltd is a social‑enterprise focused on cloud computing and talent development. The company delivers cloud consulting, advisory, and SaaS/IaaS solutions while operating a global job board and education platform that connects students, fresh graduates, and early‑career professionals with industry opportunities. Leveraging a community of over 500 000 members and a Vision 2030 initiative that aims to grow a 100 million‑member professional network, Cloud Counselage bridges the gap between academia and industry through hands‑on training, internships, and industry‑aligned projects. Founded by leaders with experience in more than 120 countries, the firm combines technical expertise with a mission‑driven culture that has earned multiple awards and repeat recognition at Shak Tank India.
Job Description
We are looking for a self-driven, accountable, responsible Customer Success Associate with 3-5 years of experience in client management, customer success, support or account management role at a financial services/technology company. The candidate should have strong communication skills and be able to start immediately or join within 15 days.
Requirements
- Strong understanding of investment management workflows and operations
- 3-5 years experience in Customer support
- Client facing experience
- Ability to manage multiple projects and work collaboratively
Benefits
- Other perks and employee benefits