Cybersecurity Customer Success Associate

We are a bunch of super enthusiastic, passionate, and highly driven people, working to achieve a common goal! We believe that work and the workplace should be joyful and always buzzing with energy! CloudSEK, one of India’s most trusted Cyber security product companies, is on a mission to build the world’s fastest and most reliable AI technology that identifies and resolves digital threats in real-time.

Requirements

• Excellent communication skills
• Strong technical skills
• Cybersecurity exposure is added advantage
• Strong customer service skills
• Organization skills and ability to work independently
• Ability to multitask and handle multiple customer inquiries at once
• Patience and ability to stay calm under pressure
• Problem-solving skills
• Ability to upsell and cross-sell products and services

Benefits

• Flexible working hours
• Food, unlimited snacks and drinks are all available while at office
• Unwind and have a good time together, which involves games, fun, and soulful music