Account Manager (EN+ES)

CloudTalk is looking for an Account Manager to maximize Net Revenue Retention through strategic renewals, upselling, and relationship building. The successful candidate will be responsible for driving account expansion, bridging the gap between clients and internal teams, and collaborating with Product, Support, and Customer Engineering teams to ensure a seamless client journey.

Requirements

• Customer-first mindset
• Data-driven & analytical
• Technical aptitude
• Industry knowledge
• Proven experience in Customer Success/Support or Onboarding in a SaaS company
• Familiarity with customer tools

Benefits

• Unlimited Paid Time Off
• Home Office Budget
• Volunteering Days
• MacBook for work
• Recharge Fridays once per quarter
• Fitness Allowance
• Private HealthCare
• Referral bonuses
• Virtual & physical team buildings
• Company merchandise