Provider Success Manager - Tacoma, Washington

Counterpart Health is seeking a Provider Success Manager to establish relationships with healthcare providers and drive the adoption, expansion, and success of Counterpart Assistant (CA).

Requirements

• 5-7+ years of experience in provider engagement, healthcare account management, or value-based care consulting, with a strong track record of success and provider adoption and retention.
• Proven ability to build collaborative relationships with clinicians and staff to drive operational change, and to translate operational data into actionable performance metrics and scorecards.
• Deep understanding of primary care and/or ambulatory care workflows and proven success Implementing, improving or changing clinical process workflow
• Knowledge of EHRs - ideally in a Primary Care setting, medical billing, reimbursement models, Medicare Advantage, and risk-based payment arrangements.
• Strong project management skills, with the ability to prioritize competing initiatives and drive measurable outcomes.
• Willingness to travel up to 75% of the time

Benefits

• Competitive base salary
• Equity opportunities
• Performance-based bonus program
• 401k matching
• Regular compensation reviews
• Comprehensive medical, dental, and vision coverage
• No-Meeting Fridays
• Monthly company holidays
• Access to mental health resources
• Flexible time-off policy
• Remote-first culture
• Employee Stock Purchase Plan (ESPP)
• Reimbursement for office setup expenses
• Monthly cell phone & internet stipend
• Paid parental leave
• Learning programs
• Mentorship
• Professional development funding
• Regular performance feedback and reviews