CLS is seeking an AVP - Infrastructure Network Operations Engineer to optimize support of CLS's network and datacentre infrastructure. The role involves monitoring network alerts, performing day-to-day operation tasks, and driving process improvements.
Requirements
- Proficiency in configuring, maintaining, and troubleshooting enterprise, data center & cloud network architecture
- Perform day-to-day operation tasks that require solving operations tickets by troubleshooting any connectivity issues
- Adhere to strict change management process to deploy firewall rule change requests, scheduled firmware upgrades and other network build, changes, or maintenance activities
- Participate in alert monitoring of the network infrastructure using SolarWinds, and monthly on-call rotation
- Act as the primary contact for network incidents, perform diagnostics, and collaborate with L3 Engineering, other cross-functional teams and vendors for resolution and RCA
- Develop and maintain operational documentation, including runbooks, network diagrams, and configuration records
- Contribute to team KT sessions to brainstorm ideas, to foster an environment of team growth and help achieve operational excellence
- Use troubleshooting tools and CLI commands to resolve operational issues
Benefits
- Holiday - UK/Asia: 25 holiday days and 3 ‘life days’ (in addition to bank holidays). US: 23 holiday days
- 2 paid volunteer days
- Generous parental leave policies
- Parental transition coaching programmes and support services
- Wellbeing and mental health support resources
- Employee Networks
- Hybrid working
- Flexible working
- Monthly ‘Heads Down Days’
- Generous non-contributory pension provision for UK/Asia employees, and 401K match from CLS for US employees
- Private medical insurance and dental coverage
- Social events
- Annual flu vaccinations
- Discounts and savings and cashback across a wide range of categories including health and retail for UK employees
- Discounted Gym membership
- Access to Discover – our comprehensive learning platform with 1000+ courses from LinkedIn Learning
- Access to frequent development sessions
