Join a dynamic company in the hospitality and service industry where people help drive the success of the business. As a Banquet Server, you will deliver exceptional food and beverage service to members and guests during events and banquets, ensuring that every interaction reflects Invited's Service standards.
Requirements
- Uphold service training standards, providing exceptional service throughout all events.
- Execute F&B orders, ensuring a high level of attentiveness and responsiveness.
- Maintain knowledge of menus, including special event features and dietary accommodations.
- Greet members and guests warmly, making them feel welcomed and valued.
- Foster a positive atmosphere through effective communication and proactive service.
- Address any member/guest complaints swiftly using service recovery techniques.
- Prepare and set up banquet areas, ensuring they are organized, clean, and ready for service.
- Complete daily side work, such as stocking supplies and cleaning work areas.
- Support event setup and breakdown, including table arrangements and décor, as needed.
- Follow all company, club, and department policies, procedures, and instructions.
- Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
- Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
- Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
- Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
- Attend daily briefings and actively engage in required activities to stay informed and contribute to the team's success.
- Wear a clean, neat uniform that meets club standards.
Benefits
- Medical, dental, and vision coverage
- Life insurance
- Short-term and long-term disability insurance
- 401(k) retirement savings plan
- Generous paid time off and leave programs (time off as required by applicable law is also provided for part-time team members)