Director Member Experience

Join a dynamic company in the hospitality and service industry where people help drive the success of the business. The Director Member Experience is responsible for shaping and enhancing the overall member experience to drive revenue, member engagement and spend, retention and satisfaction while aligning with the club’s strategic plan.

Requirements

• 5 years of experience in hospitality, customer relations, food and beverage, private events, or marketing and communications
• 3 years of experience in a leadership or management role
• High school diploma or equivalent

Benefits

• Medical, dental, and vision coverage
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement savings plan
• Generous paid time off and leave programs