Member Experience Coordinator

Join a dynamic company in the hospitality and service industry where people help drive the success of the business. As a Member Experience Coordinator, you will play a vital role in enhancing the member experience at the club, coordinating events, managing social media, and supporting communication efforts to promote events and engage with members.

Requirements

• High school diploma or equivalent
• A minimum of 1 year of experience in the hospitality industry or a similar customer-facing role
• Service-oriented mindset with the ability to make every member and guest feel valued
• Strong communication skills across various channels
• Proven ability to work well under pressure, effectively managing multiple tasks simultaneously
• Strong organizational skills with keen attention to detail
• Professional and welcoming phone demeanor
• Exceptional listening skills with the ability to understand and respond to member and guest needs

Benefits

• Medical, dental, and vision coverage
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement savings plan
• Generous paid time off and leave programs